Promoting Engagement Through Enterprise Information System Integration: Mediating Role of Self-Determination and Moderating Effect of Leadership Style

Abstract

Introduction: Enterprise Information System Integration (EISI) plays a pivotal role in enhancing organizational operational efficiency and empowering employees. Despite its growing importance, limited research explores how EISI impacts employee engagement. Addressing this gap is crucial for enterprises aiming to optimize both technological and human capital.

Objectives: This study aims to investigate the relationship between EISI and employee engagement by integrating the Information System Success Model with Self-Determination Theory. Additionally, it examines the moderating role of transformational leadership and the mediating role of self-determination in this relationship.

Methods: A quantitative research design was employed, utilizing structural equation modeling (SEM) to analyze 500 valid questionnaires collected from Chinese enterprise information system users. The proposed hypotheses were tested to understand the direct and mediated effects of EISI on employee engagement.

Results: The findings reveal that effective EISI significantly enhances employee engagement. Self-determination plays a crucial mediating role, highlighting the importance of fulfilling employees' psychological needs in this process. Furthermore, transformational leadership positively moderates the relationship between EISI and employee engagement, amplifying the beneficial effects of EISI.

Conclusions: This study provides valuable insights for enterprises, emphasizing the need to optimize information systems and adopt transformational leadership styles to foster higher employee engagement. These findings offer theoretical support and practical guidance for leveraging EISI to enhance workplace productivity and employee satisfaction.